Home : Employee Assistance Program : Models of Service
Models of Service
Mount Carmel Corporate Health offers two EAP models to choose from and countless ways to customize the EAP you choose based on the needs of your organization.  An EAP that meets your needs will mean optimal utilization and the best possible benefit to your organization.

Direct EAP

Direct EAP provides a cross section of standard services that not only give needed assistance to your employees, but also program management advice and assistance. Direct services include:
  • 24-hour member accessibility
  • Face-to-face counseling sessions
  • Work/Life benefits:
    • Legal services
    • Financial services
    • Childcare services
    • Eldercare services
  • EAP policy development services
  • Educational materials
  • Promotional materials
  • EAP utilization reports
  • EAP Web site
  • Company services to achieve medical cost offset advantages

Full Service EAP

In addition to the services available through Direct EAP, the Full-Service EAP from Mount Carmel Corporate Health includes the following:
  • EAP account management (including quarterly meetings to assess utilization)
  • Formal management referrals
  • Educational programs on a wide variety of topics for management and employees
  • Unlimited management consultation
  • Employee and supervisor orientation training
  • Critical Incident Stress Debriefing/Critical Incident Stress Management (CISD/CISM)
If you choose Direct EAP, you may also purchase any of the Full Service EAP services a la carte, allowing you to compliment your EAP to meet the needs of your company.