In addition to providing exceptional medical care, we want to make sure your stay at Mount Carmel as a patient or visitor is as comfortable as possible. That's why we make the following conveniences available at each of our campuses.
ATMs
Automated Teller Machines are provided at the following locations:
Mount Carmel East
First Floor
Emergency Department
Mount Carmel West
Main Floor
Outside the Gift Shop
Mount Carmel St. Ann's
First Floor, West Wing
Near Admitting
Mount Carmel New Albany
First Floor
Vending Area
Cell Phones
Cell phones may be used within the hospital, as long as they are at least three (3) feet from equipment used in the monitoring or treatment of patients.
A limited number of public telephones are available at various locations throughout our hospitals. TTY service is available at selected phones. Ask a Mount Carmel associate to direct you to the nearest pay phone or for assistance with TTY.
Chapel/Chaplains
Chaplains are available upon request, 24 hours a day. Ask a member of your healthcare team to call the Spiritual Care Services Department. Hospital chapels are open to the public 24 hours a day. They are located at:
Mount Carmel East
First Floor
West of the Main Lobby
Catholic Mass
Protestant Service
Mount Carmel West
Main Floor
Next to the Gift Shop
Catholic Mass
Open Worship Service
Sunday worship service offered periodically at 10:00 a.m. (see posted chapel schedule for details).
Mount Carmel St. Ann's
First Floor, Main Lobby
Next to Information Desk
No scheduled services; prayer books provided.
Food
Several options for hot and cold food are available at each hospital.
Cafeterias
Mount Carmel East
Basement Level
Right off Main Elevators
Daily
6:30 a.m. - 10:30 a.m.
11:00 a.m. - 4:30 p.m.
5:00 p.m. - 1:00 a.m.
2:00 a.m. - 4:00 a.m.
Mount Carmel West
First Floor
Just off Tower Elevators
Daily
6:30 a.m. - 10:00 a.m.
11:00 a.m. - 2:00 p.m.
3:00 p.m. - 6:30 p.m.
12:30 a.m. - 2:30 a.m.
Mount Carmel St. Ann's
First Floor
Daily
6:30 a.m. - 6:45 p.m.
1:30 a.m. - 3:00 a.m.
(Closed: 10:45 a.m. -11:00 a.m. and 4:30 p.m. - 4:45 p.m.)
Restaurants
Mount Carmel East
Checkers Deli & Pizza
Siegel Center, west of the Emergency Department
Monday - Friday
7:00 a.m. - 7:00 p.m.
Subway
First Floor, near the Heart
Center elevators
Daily
10:00 a.m. - 10:00 p.m.
Mount Carmel West
Wendy's
Main Floor, west of the Main Lobby
Daily
10:00 a.m. - 10:00 p.m.
Tim Hortons
Main Floor, west of the Main Lobby
Daily
6:00 a.m. - 10:00 p.m.
Mount Carmel St. Ann's
Tim Hortons
First Floor, Maternity Pavilion
24 hours a day
Mount Carmel New Albany
Founders CafÈ
First Floor
Monday - Friday
6:30 a.m. - 7:00 p.m.
Saturday - Sunday
6:30 a.m. - 1:30 p.m.
Vending Machines
Vending machines offering beverages and snacks are located throughout each hospital. A microwave oven and a limited selection of microwave-ready food are available near each hospital cafeteria. Vending is accessible 24 hours a day.
Gift Shops
Hospital gift shops are open daily. They offer an assortment of snacks, gifts, cards, flowers, magazines, small toys, CDs, cassette tapes and paperback books. A limited selection of personal care items is also available. Gift shop locations/hours are:
Mount Carmel East
First Floor
Next to the Information Desk
Monday - Friday
9:00 a.m. - 8:00 p.m.
Saturday - Sunday
Hours vary
Mount Carmel West
Main Floor
West of the Main Lobby
Monday - Friday
9:00 a.m. - 7:30 p.m.
Saturday
11:00 a.m. - 4:00 p.m.
Sunday
12:00 p.m. - 5:00 p.m.
Mount Carmel St. Ann's
First Floor, Maternity Pavilion
Monday - Friday
9:00 a.m. - 8:00 p.m.
Saturday
11:00 a.m. - 8:00 p.m.
Sunday
12:00 p.m. - 8:00 p.m.
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