Because You Were Lost

While preparing to go home after a 12-hour shift, Mount Carmel East Mother Infant Care Managers Tammy and Deb came upon an elderly gentlemen needing help finding his wife. Deb and Tammy soon found out that his wife was not a patient at Mount Carmel East but was actually a patient at Mount Carmel West.
When the driving directions became too confusing for the 85-year-old, they decided to lead him there themselves. After arriving, they learned he was diabetic and hadn’t eaten. They found a wheelchair, escorted him to his wife’s room and got him a sandwich. They also updated his wife’s nurse about his situation and stopped at the security desk to let them know where his truck was parked before making the drive back to Mount Carmel East and finally home.
Meeting the needs of not only our patients but also their families is what we do. Thank you, Tammy and Deb, for showing the way.