Quality
Quality is the foundation upon which Mount Carmel Health Partners is built and one of the cornerstones of our success. The Mount Carmel Health Partners Quality Departments consists of four Quality Specialists, one Quality Coordinator, and one Quality Manager. Our Quality Specialists work closely with practices to help close their open quality gaps, visit their practices, assist with patient outreach via phone calls and letters and distribute monthly newsletters to practices that include quality tips and updates.
The Quality Department works on closing HEDIS quality gaps in care. We do this by:
- Identifying a broad range of health issues.
- Addressing those health issues.
- Working together to close care gaps.
- Members are seeing considerable improvement in performance measures, which are being tracked closely by payors and employer groups.
A gap in care is defined as the discrepancy between recommended best practices and the care that is provided. This can manifest itself in several different ways, but the most common include individuals missing age-based routine or annual screenings.
What we do
- Gather data from medical records and send them to payors on your behalf
- Send leave-behind notes so you know what quality gaps are still open
- Run Osteoporosis and Eye exam clinics