Humana
We are pleased to share that Mount Carmel and Humana have reached a new multi-year agreement that will reinstate your in-network access to the Mount Carmel hospitals, facilities, and health care providers you trust effective October 1, 2025.
Our in-network status will take approximately 60 days to reflect in Humana’s system. Once we are updated in Humana’s system, you may again schedule appointments and seek care with us as normal. This new agreement ensures you have in-network access to all Mount Carmel facilities and medical group.
Thank you for your patience and support as we worked to reach a mutually acceptable agreement with Humana. This will allow us to provide the high-quality care patients and community members like you rely on. We look forward to continuing to serve the community to ensure Health Comes First.
Frequently Asked Questions
Mount Carmel and Humana have reached a new multi-year agreement that will reinstate your in-network access to Mount Carmel hospitals, facilities, and health care providers you trust effective October 1, 2025.
Mount Carmel and Humana have reached a fair agreement that will reinstate Mount Carmel hospitals, facilities, and health care providers in network. Patients may once again schedule appointments for care without experiencing disruption. (Our in-network status will take approximately 60 days to reflect in Humana’s system.)
Mount Carmel and Humana have reached a fair agreement which means you can visit your Mount Carmel facility and doctors for care as normal.
For patients enrolled in Humana Medicare Advantage HMO Plans, after Mount Carmel is updated in Humana’s system, you can keep your appointment or contact your physician’s office directly to reschedule and move your appointment up sooner, as space allows. For patients enrolled in Humana Medicare Advantage PPO Plans, you can keep your appointment.
For questions, please call our patient information line at (614) 782-1888.
For questions related to your health plan coverage or benefits, please contact Humana at the number on the back of your health insurance card.