MyChart Hospital Stay
Using MyChart During Your Hospital Stay or Emergency Visit
MyChart is designed to give you an enhanced experience to help you stay even more informed and connected during your hospital stay or emergency visit. You and your loved ones can:
- View test, lab or imaging results faster
- View medications and upcoming scheduled procedures in real time
- Access educational information related to your condition
- See your care team
- And more!
Getting Started
If you're in the hospital now or visiting the emergency room:
- Sign in to the MyChart app on your iPhone or Android device or for new users, download MyChart and create an account
- You will see "View Hospital Stay"
Once you’re admitted to one of our hospitals or seen in the emergency department, MyChart enhancements will automatically be available in your app, so you can stay connected to your care every step of the way.
Need help logging in? Call our support line 7 days a week from 7:00 a.m. - 7:00 p.m. at 844-982-4278.
View Your Chart
See your vitals, lab results and doctors' notes. Most test results are released to your account as soon as the results are available.
Plan Your Day
See your upcoming appointments and let our staff know about events like family visits.
Put Names to Faces
Get to know your care team members and see how each person helps take care of you.
Learn About Your Care
Learn more about your diagnoses, medications and lab results with personalized education and reference
information.
Record Notes for Later
Take notes, audio recordings and videos. You can review them later in MyChart.
Take Care of Your Children and Other Family Members
As a patient's proxy, you can help your loved one during their hospital stay with access to their appointments, care team, health information, questionnaires and more.
Invite Someone to Access MyChart During Your Stay
If you’d like to give a loved one access to use MyChart on your behalf (such as a parent, spouse, or caregiver) they’ll need authorized access to your MyChart account through Friends and Family Access.
Click the menu in MyChart and select "Sharing Hub" to grant access.
They will need to accept the invitation for access and then they will have the option to toggle between their own MyChart account and yours.
Questions About Your Care?
We're Here to Help.
We know that being in the hospital can feel overwhelming, especially in an emergency. It's normal to have questions about your care, tests, medications, or what comes next.
We encourage you and your loved ones to speak up, ask questions, and share any concerns. Understanding your care can help you feel more confident and informed throughout your stay.
Not sure what to ask? We've got you covered.
Questions We Encourage You to Ask
Your care team wants you to feel informed about your treatment and recovery. Consider asking questions such as:
About Your Care
- Why am I in the hospital?
- What is my diagnosis or suspected diagnosis?
- What treatments are recommended and why?
- What are the goals of my care?
About Tests and Results
- What tests have been ordered?
- What are we looking for?
- When can I expect results?
- What do my results mean?
About Medications
- What medications am I receiving?
- Why do I need them?
- Are there any side effects I should know about?
About What's Next
- What happens next in my care?
- Are there additional tests or procedures planned?
- What steps need to happen before I can go home?
About Going Home
- When might I be discharged?
- What follow-up care will I need?
- Who should I contact if I have questions after I leave?
Remember: There are no bad questions when it comes to your health.
Meet Your Care Team
During your hospital stay, you may be cared for by several healthcare professionals working together to provide the best possible care.
- Attending Physician
The physician leading and overseeing your medical care and treatment plan. - Advanced Practice Provider (APP)
Includes Nurse Practitioners (NPs) and Physician Assistants (PAs). In many cases, an APP may serve as your primary provider during your visit, evaluating your condition, ordering tests, discussing results, and coordinating your care under the supervision of an attending physician. - Physician
A licensed physician completing advanced training under the supervision of attending physicians. - Hospitalist
A physician who specializes in caring for patients during their hospital stay. - Registered Nurse (RN)
Coordinates your day-to-day care, administers medications, monitors your condition, and helps answer questions. - Nursing Assistant / Patient Care Assistant
Assists with daily care needs and supports your comfort and safety. - Pharmacist
Reviews medications, helps ensure safe treatment plans, and provides medication expertise. - Care Manager / Social Worker
Helps coordinate discharge planning, community resources, rehabilitation services, and follow-up care. - Therapists
Physical, occupational, respiratory, or speech therapists may work with you to support your recovery. - Specialists and Consultants
Depending on your condition, other specialists may be involved in your care and treatment decisions.
Your care begins with an assessment of your symptoms and medical needs. The exact steps and timing vary for every patient.
Triage
When you arrive, a registration team member will confirm the reason for your visit, your contact and insurance information, and obtain consent for treatment.
- A registration associate will check you in.
- A triage nurse will review your symptoms and reason for visiting.
- Vital signs will be taken, including blood pressure, heart rate, oxygen level, and pain score.
- You will be assigned a treatment level based on the severity of your condition.
Evaluation
At Mount Carmel, you will see a provider while in the triage area.
- An emergency provider (physician, physician assistant, or nurse practitioner) will begin your evaluation and treatment.
- Testing may be ordered while you wait for a room.
- Tests may include an EKG, lab work, urine tests, X-rays, CT scans, or ultrasounds.
Testing and treatment
You will be assigned to an emergency department treatment room.
- An emergency provider will continue your care and treatment plan.
- Your care team will include a primary nurse and technician.
Discharge
Your visit may end with discharge home or admission to the hospital.
- Your evaluation, test results, and diagnosis will determine the next steps in your care.
- If discharged, you will receive instructions from your nurse.
- Prescriptions may be sent electronically to your pharmacy or provided in print if needed.
- You will have an opportunity to ask questions about your care and instructions.
- If additional treatment is needed, admission may be recommended. While waiting for a hospital room, your care will continue in the emergency department.