Orientation
Welcome to Mount Carmel Health System! We're excited to have you join our team and look forward to having you be a member of our mission-driven organization.
Please be sure to read this information in its entirety for details on completing Mount Carmel New Colleague Orientation. You’ll receive an email containing these instructions the Friday before your orientation date. Please double check your spam/junk folders if needed.
New Colleague Orientation – Day One Requirements
You will not have access to HealthStream until your first day of employment (Monday).
1. Complete the MCHS - New Hire All Colleagues Curriculum online learning assignment
Estimated completion time: 6 hours
- You must complete the following assignment in HealthStream by 5:00 PM ET on the first day of employment (typically Monday) to receive attendance credit and eight hours of pay for New Colleague Orientation: MCHS – New Hires All Colleagues Curriculum – Virtual Orientation Day 1. You should start your assignment no later than 8:00 AM on the first day of employment. You will also receive additional assignments in HealthStream to be completed at a later date.
- You will use your employee ID number as both your username and password to login to HealthStream. You would have received this via email from Trinity Health. If you need assistance locating your employee ID number, also known as your workforce ID number, please first contact your manager and if they aren't available, then contact the Service Desk at 1-888-667-3003. You can also locate your employee ID number by logging into Workday.
- Attached you will find instructions on how to access HealthStream from home and how to log in. If you’re experiencing issues logging into HealthStream, please call the Service Desk at 1-888-667-3003. If you are experiencing issues while completing an online module, we suggest you log out of HealthStream and log back in using another web browser. If you continue to experience issues, please contact HealthStream Support at cocshealthstreamsupport@mchs.com.
- A few days after you complete your New Hire assignment, you will receive an additional assignment in HealthStream to attend mandatory ZeroHarm Error Prevention Training. You must register for and attend a class within 90 days of hire. Please work with your manager for the best date and to attend class.
- Your manager will enter eight-hours of orientation pay for completing the New Hire HealthStream assignment(s) for New Colleague Orientation.
- If you do not complete the online learning assignment in HealthStream by 5:00 PM ET on the first day of employment, you will not receive attendance credit and full pay, and cannot report to work for your second day of employment. Your start date will be moved to the next available orientation date.
2. Attend the Introduction to Trinity Health National NCO Live Virtual Session.
Estimated completion time: 2 hours
- Reference your new hire email for the WebEx date, time, link, session number and password.
- All new colleagues are required to attend this course in addition to the other required orientation components noted above. The course is a web-based course that will be facilitated using WebEx. It can be viewed on devices such as laptops, tablets, or smart phones, but is best viewed on device with a larger screen. Your manager will work with you to ensure you have the technology and access you need in order to take part in the course.
- The National NCO course provides an overview of our heritage, Mission, Core Values and TogetherHealth strategy, and includes key topics such as Safety, Integrity & Compliance, and Diversity & Inclusion.
- Please follow the instructions carefully.
- If you have problems accessing your class on the day of your assigned National NCO session, please contact the Service Desk at 1.888. 667.3003.